Shipping policy

Shipping Policy

At YIKPAN, we are committed to delivering your order safely and as quickly as possible. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. General

This Shipping Policy applies to all orders placed on YIKPAN.

By placing an order through our website, you agree to the terms outlined in this Shipping Policy.

2. Shipping Area

YIKPAN currently delivers throughout Morocco.

If we expand to additional countries in the future, this policy will be updated accordingly.

3. Order Processing

Orders are processed within 1–2 business days after payment confirmation or order verification.

Orders placed on weekends or public holidays will be processed on the next business day.

During periods of high demand, such as promotions or holidays, processing times may be slightly longer.

4. Shipping & Delivery

Once your order has been dispatched, you'll receive a shipping confirmation (and tracking information if available).

Estimated delivery times are:

Destination	Estimated Delivery
Major cities	1–3 business days
Other regions	2–5 business days

Delivery times are estimates only and may vary due to weather conditions, courier delays, public holidays, or circumstances beyond our reasonable control.

5. Shipping Fees

Shipping costs are calculated during checkout based on your delivery address.

Any applicable delivery charges will be displayed before you complete your purchase.

6. Cash on Delivery (COD)

If Cash on Delivery is available, payment must be made in full when your order is delivered.

Please ensure someone is available to receive and pay for the order.

7. Order Tracking

If tracking is available for your shipment, you'll receive a tracking number by email or SMS once your order has been dispatched.

8. Incorrect Address

Please make sure your shipping information is accurate before placing your order.

YIKPAN is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

If an order is returned to us because of an incorrect address, additional shipping charges may apply before the order is resent.

9. Damaged or Missing Orders

Please inspect your package upon delivery.

If your order arrives damaged, incomplete, or incorrect, contact us within 48 hours of receiving your order.

Please include:

Your order number
Photos of the package
Photos of the product(s)
A brief description of the issue

We'll investigate the matter and work to resolve it as quickly as possible.

10. Delays Beyond Our Control

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our reasonable control, including: