Conditions d’utilisation

TERMS OF SERVICE

Welcome to YIKPAN. These Terms of Service ("Terms") govern your access to and use of the YIKPAN website, as well as any purchases made through our online store. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

Article 1 – About YIKPAN

YIKPAN is an online retailer specializing in Korean skincare products.

Our mission is to make carefully selected Korean skincare accessible in Morocco while providing customers with a simple, trustworthy shopping experience.

These Terms apply to all visitors, customers, and users of the YIKPAN website.

Article 2 – Website Access & Customer Accounts

You may browse our website without creating an account. However, certain features or purchases may require you to provide personal information.

You are responsible for ensuring that the information you provide is accurate, complete, and up to date.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account.

YIKPAN reserves the right to suspend or terminate any account that violates these Terms or is suspected of fraudulent or unauthorized activity.

Article 3 – Products

YIKPAN offers Korean skincare products sourced from trusted brands.

We make every effort to ensure that product descriptions, images, ingredient lists, and usage instructions are accurate. However, manufacturers may occasionally update product packaging or formulations without prior notice.

Product images are provided for illustrative purposes only. The appearance of products may vary slightly from the images displayed on our website.

Customers are responsible for reviewing the ingredient list before purchasing and using any product, particularly if they have known allergies or sensitivities.

We strongly recommend performing a patch test before using any new skincare product. Apply a small amount of the product to a discreet area of skin and wait at least 24 hours before full application.

If you experience redness, irritation, itching, swelling, burning, or any other adverse reaction, discontinue use immediately and seek advice from a qualified healthcare professional or doctor without delay.

The information provided on this website is for general informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.

YIKPAN is not responsible for allergic reactions or skin sensitivities resulting from ingredients that are clearly listed on the product packaging or product page.

Article 4 – Orders

Every order placed through our website constitutes an offer to purchase our products.

YIKPAN reserves the right to accept, refuse, suspend, or cancel any order for legitimate reasons, including but not limited to:

Product unavailability.
Pricing or technical errors.
Suspected fraudulent activity.
Incomplete or inaccurate customer information.
Violation of these Terms.

An order is considered accepted only after you receive an order confirmation from YIKPAN.

Please review your order carefully before completing your purchase. Once an order has been confirmed or prepared for shipment, cancellation or modification may no longer be possible.

Products purchased from YIKPAN are intended for personal use only and may not be purchased for resale without our prior written permission.

Article 5 – Prices & Payment

All prices displayed on our website are shown in Moroccan Dirhams (MAD) unless otherwise stated.

Prices may change at any time without prior notice.

The applicable price is the one displayed at the time your order is placed and confirmed.

Unless otherwise stated, product prices do not include shipping charges. Shipping fees are calculated and displayed during checkout.

You agree to provide accurate billing information and to use a payment method that you are authorized to use.

YIKPAN reserves the right to refuse or cancel any order if payment cannot be verified or successfully processed.

Article 6 – Shipping & Delivery

Shipping, delivery times, processing times, shipping fees, and Cash on Delivery (where available) are governed by our Shipping Policy, which forms part of these Terms of Service.

Article 7 – Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Article 8 – Intellectual Property

All content available on the YIKPAN website—including text, images, graphics, logos, product descriptions, designs, trademarks, and other materials—is the exclusive property of YIKPAN or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without our prior written permission.

Article 9 – Third-Party Services

Our website may use third-party services to facilitate payments, analytics, marketing, shipping, customer reviews, or other features.

These third-party providers operate under their own terms and privacy policies.

YIKPAN is not responsible for the content, services, or practices of third-party providers.

Article 10 – Customer Reviews & Feedback

If you submit reviews, comments, suggestions, photos, or other content to YIKPAN, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for marketing or business purposes.

You agree not to submit content that is unlawful, offensive, misleading, defamatory, or infringes the rights of others.

YIKPAN reserves the right to remove any content that violates these Terms.

Article 11 – Website Availability & Errors

While we strive to keep our website available at all times, we do not guarantee uninterrupted access.

The website may occasionally be unavailable due to maintenance, updates, technical issues, or events beyond our control.

Although we make every effort to ensure the accuracy of information on our website, errors relating to pricing, product descriptions, stock availability, or other content may occasionally occur.

YIKPAN reserves the right to correct such errors and to cancel or refuse orders affected by them.

Article 12 – Prohibited Uses

You agree not to use the YIKPAN website:

For any unlawful purpose.
To violate any applicable laws or regulations.
To distribute viruses, malware, or harmful code.
To interfere with the security or operation of the website.
To collect customer information without authorization.
To engage in fraudulent or abusive activity.

Article 13 – Disclaimer & Limitation of Liability

To the fullest extent permitted by applicable law, YIKPAN shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes or limits any rights that cannot legally be excluded under applicable consumer protection laws.

Article 14 – Privacy

Your personal information is collected, processed, and protected in accordance with our Privacy Policy.

By using our website, you agree to the collection and use of your information as described in that policy.

Article 15 – Governing Law

These Terms of Service are governed by the laws of the Kingdom of Morocco.

Any dispute arising from these Terms shall be subject to the jurisdiction of the competent courts of Morocco, unless otherwise required by applicable law.